Responsible Gambling Policy

At SpinKong Casino, we want gambling to remain a controlled activity. We support safer gambling by giving you ways to monitor your play, set limits and take a break when you need one. Your safety matters, and our support team can help you find the right account controls.

Our approach to player protection

Gambling should never interfere with your finances, relationships or day-to-day life. We encourage you to decide how much time and money you can spend before you start, and to check your account activity regularly. If gambling no longer feels manageable, stop playing and seek support.

Tools to control your activity

You can use the safer gambling controls in your account to manage spending and take time away. Set limits when you feel clear about what you can afford, rather than after a loss. Contact our support team if you need help finding or using these tools.

Deposit limits

A deposit limit helps you control how much you add to your account over a chosen period, such as a day, week or month. Choose an amount that fits your budget. If your circumstances change, review your limit before adding more money.

Loss limits

Loss limits let you set a maximum amount you are prepared to lose over a day, week or month. Once the limit is reached, you cannot continue placing bets within that period. Treat the limit as a firm boundary, not a target.

Time limits and account breaks

Keep track of how long you spend gambling. Session reminders can help you pause and review your activity. If you want longer away, take an account break. You can also step away at any time without waiting for a reminder.

Self-exclusion

If you need to stop gambling for an extended period, self-exclusion blocks access to your account for the selected term. In the UK, GamStop can help you exclude yourself from participating online gambling operators. If you are considering self-exclusion, our support team can explain the options available to you.

Signs it may be time to stop

Pay attention if you are spending more than planned, trying to win back losses, hiding your gambling, or finding it difficult to take a break. Gambling to cope with stress, or using money needed for essentials, are also reasons to pause and ask for help.

Ways to maintain control

Set a budget and time limit before you play. Do not gamble with money set aside for bills or other commitments, and avoid trying to recover losses. Check your activity regularly and take a break whenever gambling stops feeling comfortable.

Independent help and support

You do not have to manage concerns about gambling alone. GamCare and the National Gambling Helpline offer confidential support in the UK. GambleAware provides information about safer gambling and routes to further help. For support with excluding yourself from online gambling, visit GamStop.